Privacy Policy

AI Learning Hub ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aismarteducation.online and use our educational services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Register for courses or educational programs
• Fill out contact forms or inquiry requests
• Subscribe to our newsletter or communications
• Participate in surveys or feedback forms
• Communicate with us via email or phone

This information may include: full name, email address, phone number, mailing address, educational background, professional information, and payment information.

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and geographic location
• Browser type and version
• Operating system and device information
• Pages visited, time spent on pages, and navigation paths
• Referring website addresses
• Date and time stamps of access

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing activities. These technologies help us:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Deliver personalized content and advertisements
• Improve our website functionality and user experience

You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.

2. How We Use Your Information

We use the collected information for various purposes, including:

• Educational Services: To provide, operate, and maintain our courses and educational programs
• Communication: To respond to inquiries, provide customer support, and send administrative information
• Marketing: To send promotional materials, newsletters, and information about new courses (with your consent)
• Improvement: To analyze usage patterns and improve our website, services, and course offerings
• Personalization: To customize content and learning experiences based on your preferences
• Security: To protect against fraud, unauthorized access, and other security threats
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Analytics: To understand user behavior and measure the effectiveness of our educational programs

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your personal information based on the following legal grounds:

• Consent: You have given explicit consent for specific processing activities
• Contract Performance: Processing is necessary to fulfill our educational services contract with you
• Legal Obligation: Processing is required to comply with applicable laws
• Legitimate Interests: Processing is necessary for our legitimate business interests, provided these do not override your fundamental rights

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, including:

• Payment processing and billing services
• Email delivery and marketing platforms
• Website hosting and maintenance providers
• Analytics and data analysis services
• Customer relationship management (CRM) systems

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Business Transfers

If we are involved in a merger, acquisition, asset sale, or bankruptcy proceeding, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

4.3 Legal Requirements

We may disclose your information when required by law, legal process, litigation, or governmental request, or to:

• Comply with legal obligations
• Protect and defend our rights or property
• Prevent fraud or security threats
• Protect the safety of our users and the public

4.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on:

• The nature of the information collected
• Legal and regulatory requirements
• Our legitimate business needs
• Dispute resolution and enforcement of agreements

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure socket layer (SSL) technology
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Incident response and breach notification procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

7.1 Access and Portability

You have the right to request access to the personal information we hold about you and receive a copy in a structured, commonly used format.

7.2 Correction

You have the right to request correction of inaccurate or incomplete personal information.

7.3 Deletion

You have the right to request deletion of your personal information, subject to certain legal exceptions.

7.4 Restriction

You have the right to request restriction of processing of your personal information under certain circumstances.

7.5 Objection

You have the right to object to processing of your personal information based on legitimate interests or for direct marketing purposes.

7.6 Withdraw Consent

Where processing is based on consent, you have the right to withdraw consent at any time without affecting the lawfulness of processing before withdrawal.

7.7 Opt-Out

You may opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, plugins, and applications. We are not responsible for the privacy practices or content of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from children without parental consent, we will take steps to delete that information.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you are located outside the United States and choose to provide information to us, we transfer your information to the United States and process it there. By using our services, you consent to this transfer.

For users in the EEA, we ensure appropriate safeguards are in place for international data transfers, including:

• Standard contractual clauses approved by the European Commission
• Adequacy decisions regarding the recipient country
• Privacy Shield certification (where applicable)

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by businesses
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising CCPA rights

We do not sell your personal information to third parties. To exercise your CCPA rights, please contact us using the information provided below.

12. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this policy. Material changes will be communicated through:

• Email notification to registered users
• Prominent notice on our website
• In-app notifications (where applicable)

Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.

13. Do Not Track Signals

Some web browsers incorporate a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked. Our website does not currently respond to DNT signals due to the lack of industry standards regarding DNT compliance.

© 2025 AI Learning Hub. All rights reserved.